**Frequently Asked Questions and Precautions for Ordering Doors and Windows Online**
**Frequently Asked Questions**
Is there any risk involved in ordering doors and windows online?
A: Our products are sold directly from the factory, ensuring quality and reliability. We operate as a professional door and window manufacturing company with a formal contract that both parties sign after paying a deposit. If you're not fully confident, you can visit our factory to inspect the materials, craftsmanship, and equipment used by our workers. Some of our staff are available to provide detailed explanations.
Can I save money by purchasing windows and doors online?
A: Yes, 100% of the time. All prices listed on our website are factory-direct prices, meaning there are no middlemen or additional costs from exhibition halls. This ensures competitive and fair pricing for all customers.
What does the online purchase process involve?
A: The process includes agreeing on the price, conducting a site measurement, signing a contract, production, delivery, on-site installation, and post-sale service. Everything is handled smoothly to ensure customer satisfaction.
How do I pay the deposit when ordering doors and windows?
A: The deposit is paid in cash. After the measurement is completed, we will prepare design drawings for your confirmation. Once approved, the deposit is paid, and production begins. After installation is completed, the remaining balance is settled, followed by full after-sales support.
Does the price include installation?
A: Yes, the quoted price includes installation services. For customers in Beijing, shipping costs are also included. For customers outside of Beijing, shipping charges will vary based on distance, and an appropriate installation fee may apply.
How are the dimensions measured and the area calculated for doors and windows?
A: For single windows, if the area is less than 1 square meter, it will be charged as 1 square meter. For single doors, if the size is under 2 square meters, it will be charged as 2 square meters. For larger sizes, the actual measurements will be used for calculation.
**Things to Keep in Mind**
1. All products are non-returnable. Please carefully review the product details before making a purchase.
2. For transactions within the same city, our company offers free measurement and installation services.
3. Due to the nature of online shopping, slight color variations may occur. Please consult with the seller before purchasing to avoid misunderstandings.
4. The product images and descriptions on the website are for reference only. All specifications are subject to the actual product delivered.
5. Proper installation is crucial. Please have a professional installer handle the setup. We are not responsible for any damage caused by incorrect installation.
For more information, please visit [http://news.chinawj.com.cn](http://news.chinawj.com.cn).
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